Distance Sales Agreement

Article 1: Seller/Agent Information

Title: Kudgen Tourism Investments LTD.
Address : Halaskargazi Mh. Halaskargazi Cd. No:38 66E/215 Sisli/Istanbul
Phone : 0212 803 83 22
E-mail: info@thekeyofluxury.com

Article 2: Consumer Information

Name and surname:
Turkish Identity Number:
Address: /
Telephone :
Email :
The Seller is not responsible for the negative consequences that may occur due to incorrect reporting of the identity information.

Article 3: Subject

The subject of this Preliminary Information Form (“Form”) is related to the sale and delivery of the services (“Products”), the quality and sale price of which are stated below, and the Consumer Protection Law No. It is to inform about the rights and obligations in accordance with the provisions of the Contracts Regulation.

Article 4: Basic Features and Payment Information of the Products Subject to Sale

4.1. Information on the description, unit amount, number and payment terms of the Products are as follows and this information has also been approved by the Consumer.
4.2. In case the CONSUMER prefers the installment payment (partial payment) method;
4.2.1. If the payment is not completed by the due date, the reservation will be cancelled.
4.2.2. While closing the balance, the payment terms of the day on which the payment will be made will apply.
4.2.2. While closing the balance, the payment terms of the day on which the payment will be made will apply.
4.2.3. Cancellation and refund requests for valuable points transactions made with credit cards are made in accordance with the bank rules conveyed during the transaction.

Article 5: Right of Withdrawal

In accordance with Article 15 of the Regulation on Distance Contracts, the right of withdrawal cannot be exercised.
Article 6: General Provisions
6.1 The Consumer declares in this Form that he has read the preliminary information about the basic characteristics, sales price and payment method and delivery of the Products subject to sale and has given the necessary confirmation in writing.
6.2 Consumer; By confirming this Form in writing, the Seller confirms that the address to be given to the Consumer, the basic features of the service booked, the price of the Products including taxes and payment information are correct and complete.
6.3 If, for any reason, the service fee is not paid and/or canceled in the bank records, the Seller shall be deemed to be released from the obligation of performance of the Products.

Article 7: Force Majeure Circumstances

7.1. Force majeure events in the laws, situations that occur due to extraordinary and unpredictable events despite taking all necessary care and precautions and that prevent the start, continuation or termination of the use of the Products, the Seller has no influence on the event that has occurred. circumstances are considered force majeure for the Seller. Force majeure;
a) Natural disasters such as earthquakes, fires, volcanic eruptions, floods, storms, hurricanes, fog, avalanches, lightning, but not limited to natural disasters or epidemics, nuclear, chemical disasters or fallout, and similar situations and events and extraordinary situations, including but not limited to these,
b) In cases of emergency, war or mobilization, public uprisings, attacks or terrorist movements, sabotage, riots, in the border neighbors or in the destination country/city, at the border gates and/or in the country neighboring the border gate, in cases of emergency preventing international air, land and sea transportation, occupation and civil war, revolution, insurrection, forced seizure, military coup or forcible seizure of power, civil unrest, industrial disputes, government sanctions, embargo, strikes, lockouts, port closures or occupancy, and any emergency or situations that can keep employees from work,
c) Force majeure situations for the consumer or his/her first degree relatives, as well as severe accident, serious illness requiring treatment, and death situations that prevent the Consumer from fulfilling any of the provisions of the Contract.
7.2. In cases where there is a force majeure, the Seller cannot be held responsible for the damages arising from not performing the Contract at all or properly. The Seller and its representatives in that location are obliged to provide prompt assistance if the Consumer is in a difficult situation.
Article 8: Terms and Consequences of Withdrawal from the Agreement, Cancellation of the Agreement and Termination
8.1. In the event that one of the essential elements of the Agreement changes before the use of the Products is started, the Consumer may accept this change or may use one of the following optional rights, provided that he/she notifies the Seller in writing or with the Permanent Data Storage that he/she does not accept the change.

Withdrawing from the contract without paying any price
8.2. In case of revocation from the contract, the Seller is obliged to return the entire price paid by the Consumer to the Consumer within 14 days at the latest, without any deduction, from the date of receipt of the notice of withdrawal from the contract.
8.3. In case the accommodation is canceled by the Seller before the start of the accommodation for a reason not caused by the Consumer, Article 8.1 of the Consumer Contract. may use the optional rights specified in the article.
8.4. If it is determined that the Seller has not fulfilled or cannot fulfill a significant obligation after starting to use the Products, it shall offer equivalent alternative arrangements that do not incur additional costs to the Consumer for the continuation of the stay and compensate the Consumer for the difference between the services offered and the services provided. The consumer may withdraw from the contract by not accepting the alternative arrangement. In this case, the Seller’s right to charge a fee ends and the payments made are returned to the Consumer within 14 (fourteen) days at the latest, from the date of withdrawal from the Contract. However, the Seller may demand an appropriate compensation from the Consumer for the actions he has performed until that time, at the rate that he has benefited from the service. Again in this case, the Seller is obliged to provide free transportation of the Consumer to the place where he started his accommodation or to another agreed place and to cover the expenses incurred in case of compulsory accommodation.
8.5. The Consumer has the right to terminate the contract unilaterally, provided that it notifies the Seller in writing or with a permanent data keeper. If this termination is notified at least 30 days before the start of the package tour; Except for the expenses arising from compulsory taxes, fees and similar legal obligations, the price paid without any deduction is returned to the Consumer. However, if this termination is notified less than 30 days before the start of the stay, the entire cost of the tour will be reflected as compensation.
8.6. The consumer is obliged to comply with 7.1.c. of this Agreement. It has to prove the existence of force majeure regulated in the article with a valid document to be obtained from official institutions. In case of a written or permanent data storage notification less than 30 days before the start of the package tour, due to a situation that the consumer could not foresee and prevent despite all due diligence, or due to force majeure reasons specified in this article, taxes, fees, etc., which must be paid, are obligatory. Except for the costs arising from legal obligations and the costs that can be paid and documented to third parties and which are not refundable, the amount paid by the Consumer without any deduction is returned to the Consumer within 14 days from the receipt of the termination notice to the Seller. Cancellation and refund requests for valuable points transactions made with credit cards are made in accordance with the bank rules conveyed during the transaction.
8.7. 8.1.c. of this Agreement. In case of force majeure conditions set forth in the article, excluding expenses arising from taxes, fees and similar legal obligations that must be paid in case the Consumer terminates the Contract despite taking all kinds of measures for the continuation of the stay, and the non-refundable amounts that can be paid and documented to third parties, The price paid by the Consumer is returned to him by the Seller without any deduction.

Article 9: Cancellation Conditions

Sales of rooms specified as non-cancellable are not refundable under any conditions and reservation cancellation guarantee is not valid for non-cancellable rooms.
In the changes, the current conditions and pricing on the date of the change will be valid.
Cancellation and refund cannot be made for points transactions made with credit cards of banks.

Article 10: Competent Court

The seller submits his applications regarding complaints and objections to the T.C. Within the monetary limits determined by the Ministry of Industry and Trade in December every year, the consumer can make the case to the arbitral tribunal or the consumer court in the place where he/she purchases the goods or services or where he/she resides.
Article 11: Final Provisions
11.1. The provisions of the Turkish Courts will be taken as the basis for calculating the compensation to be paid in case the company does not comply with the contract partially or completely.
11.2. Before signing this Preliminary Information Form, the Consumer has been informed in writing about the following issues.
11.3. This Preliminary Information Form, which was prepared in two copies with 12 font size and 11 main articles between the parties, has been read, checked and accepted by the authorities of the parties together with all its annexes. The parties have accepted and confirmed their mutual commitments and acquisitions by signing them together.
This Preliminary Information Form has been prepared on behalf of myself, its final version has been read, accepted and approved by me, and a copy of it with all its annexes has been delivered to me via a written / permanent data storage. Within the scope of the Law on the Protection of the Consumer and the Package Tour Agreements Regulation, I have read and learned all the services and qualifications, sales price and payment method and all preliminary information regarding the performance, within the scope of the Products purchased, and that I have read the contents and articles of the Preliminary Information Form. I accept, declare and undertake that I understand and have been informed. It has been declared to me that I can have travel cancellation assurance regarding the products. This statement is also valid if my reservation procedures were carried out and signed by someone else on my beha